Business Leaders Benefit From Emotional Intelligence
“Traditionally, we’ve assumed that leaders have high IQs, are gregarious, and have dominant personalities,” Cote says. But his study indicates that “being able to process other people’s emotions” may be just as important. Aspiring leaders, Cote suggests, would do well to foster the abilities that make up emotional intelligence. According to author Daniel Goleman, who coined the term in his bestseller of the same name, emotional intelligence means the ability to perceive, use, understand, and regulate emotions....